AmKey

Cookie Policy

Last updated: 30 October 2026

1. Introduction

This Cookie Policy explains how AmKey ("AmKey," "we," "our," or "us") uses cookies and similar tracking technologies on our website and digital platforms. This policy provides information about what cookies are, how we use them, and your choices regarding cookies.

By using our website, you consent to the use of cookies in accordance with this policy. This Cookie Policy supplements our Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and provide information to website owners.

Types of Data Storage

Cookies:
Small files stored on your device by your web browser
Local Storage:
Data stored locally by web applications
Session Storage:
Temporary storage that expires when you close your browser
Pixels/Tags:
Invisible images that track user behavior

3. Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be disabled. They are usually set in response to your actions, such as:

  • Setting your privacy preferences
  • Logging into secure areas
  • Maintaining security and preventing fraud
  • Remembering items in your transaction queue
  • Ensuring consistent experience across pages

Functional Cookies

These cookies enable enhanced functionality and personalization:

  • Remember your language and region preferences
  • Customize content based on your preferences
  • Remember your username for easier login
  • Provide live chat support features
  • Enable social media sharing features

Analytics Cookies

These cookies help us understand how visitors interact with our website:

  • Count visitors and traffic sources
  • Measure and improve site performance
  • Understand which pages are most and least popular
  • See how visitors navigate the site
  • Test different versions of pages

Marketing Cookies

These cookies track your online activity to help deliver more relevant advertising:

  • Track your activity across websites
  • Limit the number of times you see an ad
  • Measure the effectiveness of advertising campaigns
  • Remember your ad preferences
  • Provide targeted content and offers

4. Specific Cookies We Use

Cookie nameTypeDurationPurpose
session_idEssentialSessionMaintains secure session
auth_tokenEssential2 hoursAuthentication
language_prefFunctional1 yearLanguage preference
_gaAnalytics2 yearsGoogle Analytics
_fbpMarketing3 monthsFacebook Pixel

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and they are governed by the respective third party's privacy policy:

Analytics Partners

  • Google Analytics
  • Adobe Analytics
  • Hotjar

Marketing Partners

  • Google Ads
  • Facebook/Meta
  • LinkedIn

6. Managing Your Cookie Preferences

Cookie Consent Manager

You can manage your cookie preferences at any time through our Cookie Consent Manager:

Browser Settings

Most browsers allow you to manage cookies through their settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

7. Impact of Disabling Cookies

Important Notice

Disabling certain cookies may impact your experience:

  • Essential cookies cannot be disabled and are required for secure banking
  • Disabling functional cookies may require you to re-enter preferences each visit
  • Without analytics cookies, we cannot improve our services based on usage patterns
  • Blocking marketing cookies may result in seeing less relevant advertisements

8. Cookie Security

We implement security measures to protect cookie data:

Secure Flags

Cookies transmitted only over HTTPS

HttpOnly

Protection against XSS attacks

SameSite

CSRF protection attributes

Encryption

Sensitive data encrypted in cookies

9. Legal Basis for Using Cookies

We use cookies based on:

  • Consent: For non-essential cookies, we obtain your consent through our cookie banner
  • Legitimate Interest: For essential cookies required to provide secure banking services
  • Legal Obligation: For cookies required to comply with security and fraud prevention regulations

10. International Cookie Compliance

Our cookie practices comply with regulations worldwide:

European Union

  • GDPR compliance
  • ePrivacy Directive
  • Explicit consent for non-essential cookies

United States

  • CCPA/CPRA compliance
  • State privacy law adherence
  • Do Not Track signal respect

United Kingdom

  • UK GDPR compliance
  • PECR regulations
  • ICO guidelines

Other Regions

  • Swiss Data Protection Act
  • PIPEDA (Canada)
  • APPs (Australia)

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by updating the "Last updated" date and, where appropriate, obtaining fresh consent for new cookie uses.

12. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Privacy Team

AmKey

Email: [email protected]

Data Protection Authority: For EU residents, you may also contact your local data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).